Service & Support

At Metlam Australia we pride ourselves on our customer support and product quality.

If for any reason you have an issue with one of our products and need to contact us about it please complete the details on this form in full and click "submit" this is then sent directly to our Service Department and will save you a lot of time and repetition. 

Alternatively you may choose to download a copy of our Service Request Form to complete and return to service@metlam.com.au by clicking here

Please ensure you include as much detail as possible in your form to ensure we are able to provide a fast and effective resolution.

As a part of our after sales support program we also offer a range of product care and maintenance guides, these guides are available here

To view and download a copy of Metlam Australia's Warranty Statement please Click Here

*All information provided in this form are stritcly for the purpose of assisting with your request and will not be used for any marketing or other reasons.
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