Our Commitment to Customer Service



The delivery of exceptional Customer Service underpins all we do at Metlam Australia. To make it even easier to get in touch, we've recently introduced Live Chat to our customer service toolkit. Get in touch by phone, email or instantly connect to one of our Australian Head Office Customer Service Team through Live Chat on our website. Its never been easier to get support from the Metlam Australia Customer Service Team. 

Our Head Office Team is ready and waiting to assist with your inquiries and can provide support in the following areas but not limited to:

  • Product information
  • Installation Advice
  • Order queries
  • AS1428.1 product clarification and guidance
  • Quote requests

The interface between our Head Office and your Metlam Australia Local Area Contact ensures a fluid and consistent response at any inquiry level. 

Contact us today

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Proudly Australian and celebrating over 20 years in the market